Written by alaglaspools
September 13, 2019
It’s a New Day, New Way at Alaglas Pools!
Please allow me to introduce myself. My name is Craig Stephens and I am the new owner of Alaglas Pools.
First, I want to thank our valued Alaglas Pools dealers and our many customers for choosing to do business with Alaglas. Without you and your loyalty, we would not be in as strong a position as we are today.
Secondly, I want to give a big thank you to Juanita and Monty Felix. They have welcomed and supported me during this transition. It can’t be easy to step away from a business they have taken years to build, but they are doing so with grace and good will.
I am proud of the Alaglas history and the high quality of its products. My commitment is to maintain the Alaglas Pools brand and services while streamlining processes for increased efficiency.
That said, my immediate focus is on customer service and strengthening relationships with our dealers. I’ve already implemented in-house changes and plan to unveil new product ideas and programs by the end of the year.
The bottom line is, as business owners, our goals are essentially the same; to increase quality, create innovation, streamline operations, and increase sales. I’m convinced that working together is the best avenue to achieving these goals for Alaglas and for our Dealers, so we can provide the best possible service to our customers.
We look forward to building stronger relationships with our dealers and our customers!
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